Austrian shades are luxurious, decorative window treatments that create soft, cascading folds or "balloons" when raised, resembling opulent drapes found in old theaters, and are operated by cords that pull vertical rows of shirring
• International shipping costs do not include duties or taxes.
Return
Returns are accepted for non-customized items only. Custom or personalized items cannot be returned.
Fabric sample swatches are available to help ensure the perfect match for your needs.
All orders (excluding samples and customized orders) may be returned within 30 days of delivery for a refund, minus shipping cost.
Items must be returned in original packaging and excellent condition.
Return shipping is the customer’s responsibility.
Original shipping charges are non-refundable.
Return authorization is required before sending any item back.
Swatch Policy
Samples are 3" x 3". To continue offering free shipping, we limit orders to one (1) swatch per color/pattern. If multiple quantities of the same swatch are ordered, only one will be fulfilled. We do not provide refunds for duplicate swatches.
Use & Care
Roman shade care
Vacuum gently with a soft brush
Spot clean with mild detergent
Avoid machine washing to protect the linen and its shape.
