Shipping & Returns

DELIVERY TIMES

The current lead time is 2~3 weeks before shipping. For standard deliveries please allow 2~3 weeks. All orders are shipped directly to your 'ship to address'. No further carriage charges for multiple shipments will be incurred. Oversized items ship via freight carrier. On rare occasions there may be delays due to out-of-stock materials, inventory taking, weather-related shipping delays, and factory capacity limitations or closures.

All our custom-made orders begin production immediately upon your order and they cannot be cancelled, changed, refunded or returned at any time.

Please Note: that at busy times such as around Christmas and New Year our delivery times may be longer due to both the Manufacturers and Couriers dealing with a backlog of orders.

Our delivery times are given as a guide only, and we cannot accept any liability for any delay caused by the delivery agent used or for any other unexpected delays. If you require goods to arrive within a specific timescale please contact us.

EXPRESS DELIVERY

Express 2nd Day Air delivery is available for most products for an additional fee. Express delivery does not decrease manufacturing time, only the number of days required for shipping.

ALASKA AND HAWAII

For shipments to Alaska and Hawaii, please contact us at classicmodernny@gmail.com. Express shipments are not available to Alaska or Hawaii. We do not offer shipping outside the United States, or to APO/FPO addresses, Guam or Puerto Rico.

PROCESSING CHARGES

Standard Ground Shipping and Processing are Free. 

OVERSIZED ITEMS

Extra large or heavy items, including packages over 95" long or weighting more than 150 pounds will be delivered with an additional fee.

DELAYS

If an item is out of stock we will inform you as soon as possible and you will be given the option to cancel your order for a full refund, select an alternative, or wait for the item to come back into stock.

If we are advised by our Customer Service that there will be a delay in dispatching your order, we will notify you as soon as possible, and you will have the opportunity to cancel your order for a full refund.

DELIVERY ADDRESSES

We currently ship anywhere within the 50 United States at this time. We do not ship to APO/FPO addresses, PO boxes, Guam or Puerto Rico.

We are happy to deliver to an address other than your billing address, and we would recommend that you choose a delivery address where it is likely that there will be someone present to accept deliveries on working days, eg. a place of work.

RETURNS POLICY

We do not accept returns/refunds on custom made orders. Please contact us ASAP at classicmodernny@gmail.com. if you have any questions with the goods you've received. No returns can be accepted without prior arrangement with ourselves.

All fabric by the yard must be returned in its original shipping condition(i.e. uncut, unwashed, etc.)

All goods received must be fully inspected and any discrepancies, damages, shortages or defects must be notified to us within 7 days of delivery. Please check all packaging for damage upon delivery. Damaged Parcels must be signed for as Damaged. While every effort is made to ensure your goods arrive in perfect condition, please check your goods immediately upon receipt. In the unlikely event that you receive goods which are faulty, please contact us ASAP and we will either remedy the error or if a remedy is not possible, will remake the item completely.

 Should you realize you have ordered incorrectly, please contact us immediately. We'll try our best to correct if your order is in the early stages of production. 

Terms & Conditions

Please carefully read the following Terms of Use before using the classicmodernhome.com 
Web site (the "Site"). By accessing this Site, you agree to be bound by these Terms of Use. These Terms of Use may be updated from time to time. Accordingly, you should check the date of the Terms of Use (which appear at the end of this document) and review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not use this Site.

This Web site is operated by Classic and Modern, Inc. ("Classic & Modern"). Throughout the site, the terms "we", "us" and "our" refer to Classic & Modern. Classic & Modern offers this Web site, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of this site constitutes your agreement to these Terms of Use.
Please read these Terms of Membership and the Terms of Use carefully as they contain important information, including how any disputes between you and Classic & Modern must be resolved through arbitration or small claims court.
We may amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
 

1. OUR PRODUCTS
   
   The images of the Products on the site are for illustrative purposes only. Your Products may vary slightly from those images.
    
2. PRIVACY NOTICE
   
   Your use of the site and our use of your personal information are governed by our Website Terms & Privacy Policy. Please take the time to read these, as they include important documents which will apply to you. You consent to any personal information we may obtain about you (either via our website, by email, telephone or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Notice. Classic & Modern may update its Privacy Notice from time to time, in its sole discretion, and post an updated version of the notice at the website address provided above. It is your responsibility to check periodically for any changes we make to the Privacy Notice, but if a revision, in our sole discretion, is material, Classic & Modern will notify you. Your continued use of the Sites after any changes to the Privacy Notice means you accept the changes. No changes to the Privacy Notice occurring after a dispute between you and Classic & Modern arises will apply retroactively. 
   
   

PURCHASES

1. You may only purchase Products from the site if you are a consumer (which for the avoidance of any doubt means that you may not purchase these Products in the course of business) and are at least 18 years old. If you are underage, please do not attempt to order these Products through the site.
   
   
2. Classic & Modern may, in its sole discretion, choose to not process or to cancel your order in certain circumstances. This may occur, for example, when the product or service you wish to purchase is out of stock or has been mispriced, we suspect the request is fraudulent, or in other circumstances Classic & Modern deems appropriate in its sole discretion. Classic & Modern also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. Classic & Modern will either not charge you or refund the charges for orders that we do not process or cancel.

Order Processing

• Classic & Modern orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time.
• 
  Return Policy
• Custom made orders are not refundable. 
• 
  Product and Service Descriptions 
• Classic & Modern strives to provide accurate pricing information regarding the products and services available on our website. We cannot, however, insure against pricing errors. Classic & Modern reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, Classic & Modern will notify you by email. In addition, Classic & Modern reserves the right, at its sole discretion, to correct any error in the stated full retail price.
• Product and Service Availability
  All Products shown on the site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if this has already made.
• Price of Products
  The prices of the Products will be as quoted on the site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a order confirmation email. The price of a Product does not include delivery charges. Our delivery charges can vary on the site from time to time.
  
  TERMINATION
  
  Classic & Modern may terminate or suspend your use of any or all of the Classic & Modern website at any time and without prior notice, including if Classic & Modern believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Upon any such termination or suspension, your right to use the Classic & Modern website will immediately cease, and Classic & Modern may, without liability to you or any third party, immediately deactivate or delete your user name, password and account(s), and all associated materials, without any obligation to provide any further access to such materials. 
  
  

1. EVENTS OUTSIDE OUR CONTROL
   
   We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.
   An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
   If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract: we will contact you as soon as reasonably possible to notify you; and our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.  

1.  DISCLAIMER OF WARRANTIES
   
   Our Web Site and our mobile applications, and all Content available on our website, our mobile applications, or both, are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of title or implied warranties of merchantability, non-infringement, or fitness for a particular purpose. You acknowledge, by your use of this Web Site or our mobile applications, as applicable, that your use is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use , and that Classic & Modern, Inc. shall not be liable for any damages of any kind related to your use of this Web Site or our mobile applications. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.
    
2. JURISDICTION
   
   Any action relating to the use of our Web Site, catalogs or any transaction with Classic & Modern, Inc. must be brought in the state or federal courts located in New York County, New York.

Last Modified: Jan, 2019